MedMate is a platform that helps people remember to take their medications on time and makes it easy for them to take their medications when they need to.


The goal is to help users easily set up, manage and track their medication schedules more effectively and manage their health conditions.

MedMate is a platform that helps people remember to take their medications on time and makes it easy for them to take their medications when they need to.


The goal is to help users easily set up, manage and track their medication schedules more effectively and manage their health conditions.

MedMate is a platform that helps people remember to take their medications on time and makes it easy for them to take their medications when they need to.


The goal is to help users easily set up, manage and track their medication schedules more effectively and manage their health conditions.

Role

Product Designer

Duration

1 Month

Type

Responsive Web

Tools

Figma
Adobe Photoshop

2023 -

Medication Reminder App

MedMate

the problem

Forgetfulness can be truly frustrating.

Many people often forget to take their medications on time, especially those who take multiple medications or have complex medication schedules.


This can have a significant impact on people with chronic health conditions, who often require them to take multiple medications on a daily basis.

Many people often forget to take their medications on time, especially those who take multiple medications or have complex medication schedules.


This can have a significant impact on people with chronic health conditions, who often require them to take multiple medications on a daily basis.

Many people often forget to take their medications on time, especially those who take multiple medications or have complex medication schedules.


This can have a significant impact on people with chronic health conditions, who often require them to take multiple medications on a daily basis.

Key challenges to tackle:

Multiple medications taken on a daily basis.

Often forget to take medication due to busy schedules.

Unclear and complex medication steps to be taken.

Limited visibility and tracking of medication schedules.

How Might We..

Develop a more engaging way to encourage users to take their medication on time?

the Solution

Reminding users are key.

One-click “Set Reminder”

  • Easy-to-set-up medication reminders 

  • Intuitive and user-friendly for adults and seniors

Daily Schedule at a Glance

  • Manage of all medication schedules at a glance

  • Access medication schedules across multiple devices

Medication Tracking

  • Easily track dosage and mark each dose as taken or missed

  • Access medication history to monitor progress

Research Summary

An approach to improve medication adherence.

Starting with white paper research, I have drawn insights from research articles on the topic of the use of medication reminder apps to improve medication adherence and health outcomes from the journal Pharmacotherapy:

Starting with white paper research, I have drawn insights from research articles on the topic of the use of medication reminder apps to improve medication adherence and health outcomes from the journal Pharmacotherapy:

Starting with white paper research, I have drawn insights from research articles on the topic of the use of medication reminder apps to improve medication adherence and health outcomes from the journal Pharmacotherapy:

.. people who used a medication reminder app were 22% more likely to take their medications on time than those who did not use the app.

.. people who used a medication reminder app were 22% more likely to take their medications on time than those who did not use the app.

.. people who used a medication reminder app were 22% more likely to take their medications on time than those who did not use the app.

Competition Analysis + The Gap

The competitors had a COMPLEX reminder set-up process.

I analyzed the 4 medication reminder apps that allow users to set up reminders and manage their medication schedules.

I found that most of them have a complex and confusing interface that can make it difficult to figure out how to add new medications and set up reminders.

I analyzed the 4 medication reminder apps that allow users to set up reminders and manage their medication schedules.

I found that most of them have a complex and confusing interface that can make it difficult to figure out how to add new medications and set up reminders.

I analyzed the 4 medication reminder apps that allow users to set up reminders and manage their medication schedules.

I found that most of them have a complex and confusing interface that can make it difficult to figure out how to add new medications and set up reminders.

Medisafe

MyTherapy

TakeYourPills

Pill Reminder

User Interview

My interviewees were 3x more likely to succeed when they were reminded by an app.

Although I read from research that the use of medication reminder apps was important, I've conducted interviews with 5 individuals in the age range between 30 to 60 who are taking long-term medication or who have chronic health conditions. I've asked them questions below to gather insights into the challenges they face.

Although I read from research that the use of medication reminder apps was important, I've conducted interviews with 5 individuals in the age range between 30 to 60 who are taking long-term medication or who have chronic health conditions. I've asked them questions below to gather insights into the challenges they face.

Although I read from research that the use of medication reminder apps was important, I've conducted interviews with 5 individuals in the age range between 30 to 60 who are taking long-term medication or who have chronic health conditions. I've asked them questions below to gather insights into the challenges they face.

Research Questions:

  1. Tell me a time when you forgot to take your medication? What happened? 

  1. How often do busy schedules lead to missed medication doses? How does this affect your health?

  1. How do you manage multiple daily medications?

  1. Have you encountered complex or unclear medication instructions? How do you deal with them?

The Main Insight

Theme 1: Convenience of use

3 out of 5 participants struggled with finding the information they wanted in a short period of time.

Participants prefer easy to use and allow them to find information quickly and easily.

Theme 2: Less Worried

4 out of 5 participants were unsure whether they have taken their medication on time, which can lead to stress and worry.

Providing a history section to track their medication status will definitely be helpful.

Theme 3: Improved Health Outcomes

3 out of 5 participants were unable to confirm they had taken their medication as prescribed.

Consistent medication use can improve health outcomes for people with chronic conditions.

Iteration

2 major improvements in my design.

Based on various feedback from other peers, I continuously iterated and improved my design to suit the user's needs.

Based on various feedback from other peers, I continuously iterated and improved my design to suit the user's needs.

Based on various feedback from other peers, I continuously iterated and improved my design to suit the user's needs.

Before Usability Testing

After Usability Testing

Eliminate Extra Text Fields

  • Originally designed to include multiple text fields for inputting extensive medication details.

  • Based on user feedback, they preferred a single, all-in-one place to access information.

Before Usability Testing

After Usability Testing

Optimize the Stats & Progress

  • Originally designed to separate the progress tracking sections into daily, weekly and monthly intervals.

  • Based on user feedback, they found it confusing and overloaded with information.

  • As a result, I have implemented visual elements to present the information more clearly.

Design System

The style guide.

Retrospective

Project takeaways.

What I've learnt, and would have done differently next time..

Empathize with real patients

Engaging with real patients in a hospital or clinic can be highly valuable. They can offer insights and suggestions that I may not think of or find in research papers.

Embrace user-centered design

Prioritizing user needs is essential, especially when designing for adults or seniors. I will allocate more time for user research and testing to identify any desired features beyond ease of use.

Commit to continuous improvement

Recognizing that the design process doesn’t end with the initial launch, continuous improvement based on user feedback is crucial. While the current design is intentionally streamlined with fewer features, I remain open to incorporating additional features as necessary in the future.

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