MedMate
Medication Reminder App
MedMate is a platform that helps people remember to take their medications on time and makes it easy for them to take their medications when they need to.
The goal is to help users easily set up, manage and track their medication schedules more effectively and manage their health conditions.
Role
Product Designer
Duration
1 Month
Type
Case Study
Tools
Figma
Photoshop
// The Problem
→ Forgetfulness can be truly frustrating.
Many people often forget to take their medications on time, especially those who take multiple medications or have complex medication schedules. This can have a significant impact on people with chronic health conditions, who often require them to take multiple medications on a daily basis.
Key challenges to tackle:
Multiple medications taken on a daily basis.
Unclear and complex medication steps to be taken.
Often forget to take medication due to busy schedules.
Limited visibility and tracking of medication schedules.
How might we..
Develop a more engaging way to encourage users to take their medication on time?
// The Solution
→ Reminding users are key.
One-click “Set Reminder”
· Easy-to-set-up medication reminders
· Intuitive and user-friendly for adults and seniors
Daily Schedule at a Glance
· Manage of all medication schedules at a glance
· Access medication schedules across multiple devices
Medication Tracking
· Easily track dosage and mark each dose as taken or missed
· Access medication history to monitor progress
// RESEARCH SUMMARY
→ An approach to improve medication adherence.
Starting with white paper research, I have drawn insights from research articles on the topic of the use of medication reminder apps to improve medication adherence and health outcomes from the journal Pharmacotherapy:
Research shows That
“ .. people who used a medication reminder app were 22% more likely to take their medications on time than those who did not use the app. ”
// COMPETITION ANALYSIS + THE GAP
→ The competitors had a COMPLEX reminder set-up process.
I analyzed the 4 medication reminder apps that allow users to set up reminders and manage their medication schedules. I found that most of them have a complex and confusing interface that can make it difficult to figure out how to add new medications and set up reminders.
// USER INTERVIEW
→ My interviewees were 3x more likely to succeed when they were reminded by an app.
Although I read from research that the use of medication reminder apps was important, I've conducted interviews with 5 individuals in the age range between 30 to 60 who are taking long-term medication or who have chronic health conditions. I've asked them questions below to gather insights into the challenges they face.
Research Questions
Tell me a time when you forgot to take your medication? What happened?
How often do busy schedules lead to missed medication doses? How does this affect your health?
How do you manage multiple daily medications?
Have you encountered complex or unclear medication instructions? How do you deal with them?
// The Main Insight
Theme 1: Convenience of use
3 out of 5 participants struggled with finding the information they wanted in a short period of time.
Participants prefer easy to use and allow them to find information quickly and easily.
Theme 2: Less Worried
4 out of 5 participants were unsure whether they have taken their medication on time, which can lead to stress and worry.
Providing a history section to track their medication status will definitely be helpful.
Theme 3: Improved Health Outcomes
3 out of 5 participants were unable to confirm they had taken their medication as prescribed.
Consistent medication use can improve health outcomes for people with chronic conditions.
// Iteration
→ 2 major improvements in my design.
Based on various feedback from other peers, I continuously iterated and improved my design to suit the user's needs.
Eliminate Extra Text Fields
Originally designed to include multiple text fields for inputting extensive medication details
Based on user feedback, they preferred a single, all-in-one place to access information
Optimize the Stats & Progress
Originally designed to separate the progress tracking sections into daily, weekly and monthly intervals
Based on user feedback, they found it confusing and overloaded with information
As a result, I have implemented visual elements to present the information more clearly
